Privacy Policy

Welcome to Velvioria ("Company", "we", "our", "us").
Velvioria operates as an international dropshipping e-commerce store. We respect your privacy and are committed to protecting your personal information in compliance with international data protection laws including:

  • General Data Protection Regulation (GDPR) – European Union
  • California Consumer Privacy Act (CCPA) – United States
  • UK GDPR
  • Other applicable international privacy regulations

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit Velvioria, we may collect the following types of information:

A. Personal Information

  • Full name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment details (processed securely via third-party providers)
  • Order history

B. Automatically Collected Information

  • IP address
  • Browser type and version
  • Device information
  • Time zone
  • Cookies and tracking technologies
  • Pages viewed and browsing behavior

C. Payment Information

We do not store full payment details. Payments are securely processed through trusted third-party providers such as:

  • Shopify Payments
  • PayPal
  • Stripe
  • Razorpay (if applicable)

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Ship products through international suppliers
  • Provide customer support
  • Send order confirmations and tracking updates
  • Improve our website and services
  • Prevent fraud and unauthorized transactions
  • Send marketing emails (only with your consent)

3. Dropshipping & Third-Party Sharing

Since Velvioria operates as a dropshipping business, we may share necessary order information (such as name, shipping address, and phone number) with:

  • International product suppliers
  • Fulfillment partners
  • Shipping carriers

This information is shared strictly for order fulfillment purposes.

We may also share information with:

  • Payment processors
  • Marketing platforms
  • Analytics providers (e.g., Google Analytics, Meta Pixel)

We do not sell your personal data.

4. Cookies & Tracking Technologies

We use cookies to:

  • Improve website performance
  • Remember cart items
  • Analyze traffic
  • Run advertising campaigns

You may disable cookies through your browser settings.

5. International Data Transfers

As an international e-commerce store, your information may be transferred and processed outside your country, including but not limited to:

  • United States
  • European Union
  • India
  • China

We ensure appropriate safeguards are in place to protect your data.

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Object to processing
  • Withdraw consent
  • Request data portability

To exercise these rights, contact us at:
📧 [Insert Contact Email]

7. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

8. Data Security

We implement industry-standard security measures including:

  • SSL encryption
  • Secure payment gateways
  • Restricted data access
  • Regular security monitoring

However, no method of transmission over the Internet is 100% secure.

9. Children's Privacy

Velvioria does not knowingly collect personal information from children under 13 (or under 16 in the EU). If we discover such data, we will delete it immediately.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.