Terms & Condition

Welcome to Velvioria (“Company”, “we”, “our”, “us”).
These Terms & Conditions govern your use of our website and services. By accessing or purchasing from Velvoria, you agree to these terms.

If you do not agree, please do not use our website.

1. Overview

Velvoria operates as an international dropshipping e-commerce store. We sell products sourced from global suppliers and ship directly to customers worldwide.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old (or legal age in your country).
  • You provide accurate and complete information.
  • You will not use our website for unlawful purposes.

3. Products & Services

  • All product descriptions, images, and prices are subject to change without notice.
  • We strive for accuracy but do not guarantee that product descriptions or other content are error-free.
  • Colors may vary due to screen display differences.

4. Orders & Acceptance

  • We reserve the right to refuse or cancel any order at our discretion.
  • Orders may be canceled due to:
  • Pricing errors
  • Stock availability issues
  • Suspected fraudulent activity

  • You will be notified and refunded if your order is canceled.

5. Pricing & Payments

  • All prices are displayed in [Insert Currency].
  • Payments are processed securely through trusted third-party providers.
  • You agree to provide current and accurate billing information.
  • We are not responsible for additional bank or international transaction fees.

6. Shipping & Delivery (Dropshipping Model)

Velvoria operates under a dropshipping model:

Products are shipped directly from international suppliers.

Shipping times may vary depending on destination.

Customs duties, taxes, or import fees (if applicable) are the customer’s responsibility.

We are not responsible for delays caused by customs or shipping carriers.

7. Returns & Refunds

Please refer to our separate Refund & Return Policy for detailed information.

We reserve the right to refuse refunds if:

  • Items are used or damaged by the customer.
  • Return request exceeds the allowed timeframe.

8. Intellectual Property

All content on Velvoria, including:

  • Logos
  • Product images
  • Text
  • Graphics
  • Website design

is the property of Velvoria and may not be copied, reproduced, or distributed without written permission.

9. Prohibited Activities

You agree not to:

  • Use the website for illegal purposes
  • Attempt to hack or disrupt the website
  • Upload malicious software
  • Engage in fraudulent transactions

Violation may result in termination of access and legal action.

10. Limitation of Liability

Velvoria shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits
  • Shipping delays beyond our control
  • Third-party service failures

Our maximum liability shall not exceed the amount paid for the product.

11. Third-Party Services

We use third-party services such as:

  • Payment processors
  • Shipping carriers
  • Marketing platforms

We are not responsible for their policies or actions.

12. Privacy

Your use of our website is also governed by our Privacy Policy.

13. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date.

14. Governing Law

These Terms shall be governed by and interpreted under the laws of:

[Insert Your Country/State]

Any disputes shall be resolved under the jurisdiction of the courts in that region.